We hear a lot about efforts to improve workflows and the favorable impact these have on efficiency which then leads to cost reductions. At the top level, this should not be a controversial concept because time equals money so, reductions in the time taken to achieve a task will lead to a reduction in cost.

What Amazon does is very clever, but it should no longer be considered the rocket science it may have typically been viewed as until now. What they have earned through their brilliance is the honor of becoming the world's leading destination for massive amounts of eCommerce traffic.

Not many of us fully consider the total cost of ownership (TCO) when we make our purchasing decisions. We do not consider the lifetime costs of operating a device we purchase, largely because of the complexity of the calculation that can be involved and the difficulty obtaining all the information necessary to complete an accurate calculation.

We are experiencing a period of rapid changes that are combining to disrupt conventional work practices as the conversion to a digital workplace occurs. This is particularly so within the office environment where there are a number of significant trends...